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Privacy policy

 

GVS Tecno-Consenerg SRL, unique registration code RO 31175304, registered with the Trade Register from the area of the Ilfov county with J23/347/04.02.2013, as personal data controller, collects and processes data in accordance with the provisions of Law no. 677 from 21.11.2001 and as of 25.05.2018 also with the provisions of Regulation no. 679 from 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The scope of this document is to inform you correctly, specifically and unequivocally about the manner, purpose for which such data are collected, processed, the period of holding such data, the methods to exert the individual rights, as well as information related to the secondary processing scope, if the data are to be processed for a purpose other than such for which it was collected by our associated controllers.

At the processing of such data, we consider the effective laws on the protection and processing of personal data. For such purpose, we have performed an internal audit in regard to the manner of collecting, processing and remitting of personal data, we took technical measures and we implemented a series of technical and administrative procedures, we held trainings within the team, in order to make the team members aware and responsible.

Personal data collected by our webpage

If you are the client of our webpage, we collect and process the following data, for the legitimate scope of invoicing and delivering the orders under optimal conditions:

  • your surname, forename, in order to deliver the order and draft the tax invoice according to the effective legislation
  • the full address of the person launching the order on the webpage, city, county, zip code, in order to deliver the order and draft the tax invoice
  • if this is requested by the client, the surname, forename, a secondary delivery address, other than such of invoicing and the telephone of the person from the secondary delivery address for the purpose of delivery at the address chosen by the client
  • he telephone number and e-mail address, as such are necessary to confirm the client's order and notify him about the dispatch of the order. Based on the internal procedures, the orders comprising the products made at order, all orders launched on the webpage are confirmed and discussed by phone and if this is necessary, to remit by e-mail or by other means, e.g. WhatsApp, photos with available skin. The e-mail is also necessary in order to confirm the remittal of the order by the online trading platform
  • if the person chooses to register for the corporate newsletter, without being a client, the e-mail shall be collected for marketing notifications.
  • the bank and bank account of the person launching the order, so that in case of a retour, it should be possible to perform the payment of the equivalent value of the order to the client.
  • the IP from which the order was launched, in order to identify the orders placed under false accounts, from the same IP, I order to avoid losses.
  • the password established by the client and such is encrypted in the database and it is not visible either to the client or the administrators

If you are a visitor, only those data shall be registered that were registered by the cookies accepted by the visitor on his first visit on the webpage by a notification window on the cookies policy and described on the page of the Cookies Policy.

If you chose to register for the corporate newsletter, we keep for the commercial communications the e-mail address, as well as your name.

Important: the data kept in the database have undergone PSEUDONYMISATION by a encrypting them before saving them in the database. Thus, data such as the surname, forename, e-mail, telephone, IP, address, zip code etc., are saved in the database further to the encryption by two private keys, keeping clearly only the first 6 characters, a (fictive) address, such as Plopilor street, apt. building B3, entrance A, apt. 14 being saved in the database as Street_dysuyds4e35sdsds and it is decrypted only at the time of actually using such in the administration instance of the store.

Processing Term of Personal Data

The term of keeping and processing the personal data is related to the existence of the user account on our webpage, the data being deleted on the explicit request of the account holder or as long as necessary to accomplish the scopes declared by this page. The data necessary to draft the invoices are kept for a period necessary to fulfil the legal (taxation, archiving) obligations provided by the laws from Romania.

Personal Data Recipients

The personal data may be remitted to the following persons or entities or they shall be accessed by them as part of the daily working process:

  • employees of our company for a proper development of the activity (the confirmation and processing of the orders launched on the webpage, the drafting of the invoices and dispatch documents)
  • collaborators of the company, to a limited extent, for the development of the corporate activity under proper conditions (courier companies with which our company has a contract, in order to deliver orders to the suppliers of accounting services)
  • to the recipient at the time of launching the order, by the e-mail used in placing the order
  • to the suppliers of hosting services - xservers.ro
  • to the suppliers of banking services - ING Bank
  • if such communication were necessary to award prizes or other facilities to the data subjects, obtained further to their participation in various promotional campaigns organized by GVS Tecno-Consenerg SRL through the webpage or related promotion channels, e.g. the Facebook, Instagram etc. page
  • to perform the data analysis, the testing and research, monitoring the usage and activity trends, the development of safety features and the authentication of users;
  • to remit commercial marketing notifications, in the terms and limits provided by law; when the disclosure of the personal data is provided by law etc.
  • to the suppliers of certain marketing and promotion services, in an automated and LIMITED manner (by cookies), such as Google.com Facebook.com WordPress.com Twitter.com Linkedin.com

Information on the Method of Collecting Data and the Collection Consent

To each user of our webpage is presented at the time of his first visit on the webpage the list of modules collecting in one way or another, explicitly or implicitly, data that can be classified in the personal data category. This is performed by a notification in the lower part of the webpage, a notification by which the visitor is able to accept all modules or individually (e.g.: Tawk.to, YouTube.com etc.) besides the necessary modules pertaining to the actual operation of the store, if the visitor does not agree to a certain module, its operation shall be deactivated and the concerned module shall no longer collect data. For example, if the visitor does not agree to the data collected by YouTube by inserting the YouTube code on our page, he can deactivate it.

If the visitor changes his mind in regard to certain previously accepted modules, he may display again the settings window by accessing the menu Show Cookie Settings from the menu on the lower part of the webpage.

In case of forms, such are remitted only in case of reading and accepting the policy on data collection and protection, this being certified by the mandatory ticking from the footer of each form imposing this, such as:

  • Creation of account in store
  • Authentication in the account
  • Registration for the newsletter
  • Form from the contact page
  • Quick order
  • Rights of Persons Whose Data Were Collected

    a) The right to access to the data and information - Persons, whose data were collected are entitled to be informed about the data that were collected, the purpose and duration of collecting such data.

    b) The right to intervene upon the data - Persons, whose data date were collected are entitled to obtain on request the collected data, to request the rectification, update, supplementation or erasure of such data, especially of inaccurate data.

    The request to amend, update, erase the data shall be remitted in writing or to the e-mail address dpo@realisticflies.ro and it shall comprise notes about the option to remit the answer, i.e. on physical or electronic support. The remittal of the answer to such request shall be performed within a term of 30 days as of receiving the request.

    c) The right to object – Persons, whose data date were collected may object at any time against the processing of the personal data concerning them, unless this infringes the effective (tax, archiving) legislation.

    For such purpose, as well as any other purpose concerning personal data, data subjects shall resort in writing, at the address of the company or by e-mail at the address dpo@realisticflies.ro and the answer shall be remitted within a term of 30 days as of receiving the request. For any question about the manner in which the data of the data subjects are used or if any additional explanations are necessary in regard to any issue pertaining to the data processing, such can resort to the data protection officer of the company, by the e-mail dpo@realisticflies.ro, by mail or by personally submitting a notification signed in original at our business unit at the address GVS Tecno-Consenerg SRL, Sos. Unirii, 340 Sat Balotesti, Balotesti (ILFOV) Romania